Shipping & Returns
Bee & Kin is proud to offer free ground shipping on all orders within the continental United States. Other shipping rates within the US are as follows:
- UPS 2nd Day Air $35
ORDER DELIVERY AND TRACKING
Upon checkout, an email confirmation of your purchase will be sent. As soon as your order ships, you will receive a second email with the UPS tracking number so that you may track your order. Unless a rush delivery option is selected, orders typically ship within 2 business days. Note that during busy shipping periods, such holidays or sales, orders may take slightly longer to ship. Orders shipped via UPS Ground generally arrive in 3-5 business days.
LOST OR STOLEN PACKAGES
In the event that your order is lost, stolen or damaged en route to the shipping address provided, Bee & Kin will provide a replacement(s), but the customer will responsible for shipping and handling. If a package is safely delivered, but is lost, stolen, or damaged after arriving at the shipping address, Bee & Kin is not responsible for the loss incurred.
RETURNS & EXCHANGES - US
Bee & Kin will accept returns and exchanges on merchandise purchased through the website within 30 days of receiving your order for a full refund, less shipping charges. Any merchandise submitted for return must be in its original condition and packaging with the tags attached. We reserve the right to refuse any shipment that does not meet these requirements. For all orders shipped to the United States, please use the return label provided in your shipment. If you are unable to find the return label, please contact email@example.com.
Note: Sale and Sample Sale items, as well as Face Masks, cannot be returned or exchanged.
After you place an international order with Bee & Kin, we will send you a form which outlines our policies regarding taxes and duties. We will need you to return the form with your signature to firstname.lastname@example.org for the order to be processed.
For any packages shipped outside of the United States, the recipient is responsible for the cost of shipping merchandise they wish to return back to our warehouse. The customer is also responsible for any duties on the return shipment. Any customs fees that are charged to Bee & Kin will be deducted from the amount of your refund. In addition, a refund will be issued only after the merchandise is received by our warehouse. Bee & Kin is not responsible for any delays caused by international or US customs. To initiate an international return, please email email@example.com.